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Why Visitors Don't Return

It is not unusual to hear a parishioner say, "We are a friendly church. Why don't visitors come back?" Many congregations struggle to understand why they get visitors who seem to enjoy their visit and say they are returning soon, but never visit again. This can be extremely frustrating, especially for a congregation seeking to grow. The question is, "Why don't they come back?" Lewis Center Director F. Douglas Powe says it's important not only to attract visitors, but to create a space where they will want to stay. Congregations wondering why their visitors don't return need to honestly assess how they respond to visitors and what their church has to offer. Read More